Intellectual Property

At Lucyelle, we value and respect the intellectual property rights of others and are committed to protecting those rights. We take allegations of intellectual property infringement seriously and will promptly investigate valid claims.

If you believe that any content, product, image, design, trademark, copyright, patent, or other material available on our website infringes your intellectual property rights, please contact us by email with the required information below.

Intellectual Property Contact Email

📧 contact@lucyelle.com

Information Required

To help us process your request efficiently, please include the following information:

  1. A detailed description of the intellectual property that you believe has been infringed.
  2. The specific URL(s) of the product page(s), image(s), or other content where the alleged infringement appears.
  3. Evidence demonstrating your ownership or authorization to act on behalf of the intellectual property owner (such as trademark registration, copyright certificate, patent information, or other supporting documentation).
  4. Your contact information, including:
    • Full Name
    • Company Name (if applicable)
    • Mailing Address
    • Telephone Number
    • Email Address
  5. A statement confirming that the information you have provided is accurate and that you are the intellectual property owner or are authorized to act on behalf of the owner.

Review Process

Upon receiving a complete notice, our team will review the information and investigate the matter as quickly as possible. Where appropriate, we may remove or disable access to the disputed content while the investigation is underway.

If additional information is required, we may contact you using the details you provide.

Important Notice

This email address is intended solely for intellectual property rights and legal matters.

For questions regarding orders, shipping, returns, refunds, or general customer service, please contact our Customer Support Team through the appropriate customer service channels listed on our website.

Thank you for helping us maintain a fair and respectful marketplace.